Netviewer Support helps in sharing screens as well as granting remote-control rights to different PCs to aid two individuals to work in a collaborative manner. Using the utility, you can save loads of time and money while ensuring external or internal support to customers, clients, or PC users in your organization. With its exclusive feature-set, it can prove to be of great help in selling software, and other products or services. You simply would require an internet connection working for kicking off the session between consultant and participant. While a session goes on Netviewer, both session partners can also share video and audio, transfer file, etc along with desktop screen sharing.

For beginning the session with Netviewer Support 5.1.1 as a consultant, you show your desktop screen at start. At the time, you’re set as in ‘Show mode’, whereas the participant viewing your entire desktop over his own screen is in Watch mode. The consultant is who organizes, starts, and directs the session, and a participant is the one entering the already started session. If you wish to reverse the roles on an ongoing session then you just have to change the viewing direction. Netviewer proves beneficial for technical support executives as they can remotely correct the problems experienced by their customers. Even, the session partner needn’t worry about privacy as he/she can decide what applications you can view and control remotely. As consultant, you can access different administrative tools for user administration and session planning. The panel comprises of variety of features that can easily be utilized for various purposes, such as chat, file transfer, application selection, basic and expert modes, etc for your support.

Netviewer Support 5.1.1 allows you to share desktop screen with other users to support content sharing and provide remote control PC access to technical staff for cracking out problems. The program delivers good performance aided by smooth and intuitive feature-range that makes it deserve 4 rating points.