Can be very convenient for customer, service, maintenance, commodity parts, warehouse, staff and assessment, accounts, and the re-visits and other practical functions. Widely used in need of repair service and after-sales service industry.

Features: Egsoft After-sale Service is a software for handling customer service. It will let you set up the main functions for the after sales service that you require as a minimum. These important functions include managing customer details, service, maintenance, commodity parts, warehouse, staff and assessment, accounts, and the re-visit and such other functions. This can be easily fitted into repair service and after-sales service businesses. The user interface is easy to use. Even complete beginners can get productive very quickly. There would be very little need for any training. Particularly as the user interface is in XP style. Works on the network and thus can support work with a distributed team, including a team distributed geographically. You can customize all the forms used in the program to suit the needs of almost any industry. There is a report designer module available that makes layout of your reports very easy. When a customer calls, his phone number can be displayed for easy identification. Voice recording can be activated during these sessions. To be able to answer customer queries, you can search details with a multi level query. Printing of reports is convenient. The program also offers convenient import and export options. Import is via ODBC and Excel formatted data, exports support several of the popular formats.

Overall: It provides an easy and nice way of setting up after sales services in your business.