VRS Enterprise Multichannel Recorder gives you the capability of recording on multiple channels simultaneously making it suitable for call recording, radio station logging, radio communication recording etc.

VRS is a multiple channel voice recording application that lets you recording on up to 64 channels of voice data. This may include many situations where you may need to go back to recording for various audit reason. Call center operations, radio station logging, air traffic and other control room etc. Voice activation or on hardware connection is possible. The system uses signal processing algorithms that improve voice intelligibility and helps with automatic voice level control. This is very useful as when switching channels on a multi-level recorder sudden differences in levels in adjacent channel can be very annoying! Recordings can be saved as WAV, files and they can be compressed. Searching of a recorded file is possible based on date, time or channel number.

Searching is further facilitated by dialed number logging, outbound call logging and the time and cost associated could be recorded. Real-time monitoring of calls from a remote location is available. This can be useful in training situations of fresh customer service operators on training. When used with AXON PC based PBX systems VoIP calls also can be recorded. Call details can be logged into a SQL database and can also be exported in CSV format. For the safety of the recordings the recordings can be mirrored onto an additional hard disk. Alternate means available are FTP to a remote server or sending them to email. Mirror recordings to backup drive(s), upload of recordings to FTP server, or send recordings to an email address. If you are into developing phone based (CTI in particular) you would love the availability of an API and a SDK that help integration of the recording application into your own. The interface displays how the recordings are going on and the displays the log messages.