Free Downloads Center
e.g. Queuing Model Excel 2.0

Latest Reviews

Animated Wallpaper Maker

Animated Wallpaper Maker
Add life to your desktop, decorate it with self created animation wallpapers with the help of Animated Wallpaper Maker.

Pimero Free Edition

Pimero Free Edition
Pimero Free Edition, perfect for private use this program will manage and organize all your personal information, appointments, emails, contacts, tasks and notes.

Subscribe

Queuing Model Excel 2.0 Download

Editor's rating  
Users' rating   (1 votes) Rate it!
License Shareware / $27.00
Downloads 2767
Publisher David Morcom
File size 151K
Date added 20-Feb-2003
Queuing Model Excel screenshot

Enlarge screenshot

Publisher's description
Submit your review

The Queuing Model will calculate the optimum number of customer service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average customer service rate, the cost to the business of customer waiting time (customer dissatisfaction), and the cost to operate customer service points. Queuing models are used extensively in call centers, toll booth operations and situations where a there is a queue for service including, counter staff, service staff, call response staff or maintenance staff. They can be applied in any business providing a customer service function. The model will calculate the optimum number of service points and allow you to test alternatives by manually inputting service point numbers. Additional results include the average number of customers waiting in the queue, their average waiting time, and service point (staff) utilization. The Total Cost Chart plots total cost verses number of service points to display the impact of changes in service point numbers.

Visit homepage of Queuing Model Excel

Download Queuing Model Excel 2.0



call cost
net waiting
staff hours
service business office
customer service
staff manager
customer loyalty
waiting icon
service centre
staff records

Programs related to Queuing Model Excel

Copyright © 2001-2009, Free Downloads Center.