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IntelliEmail Agent 1.0

Editor's rating
Users' rating	(1 votes) Rate it!
License	Freeware / $0.00
Downloads	1761
Publisher	Etasoft Inc.
File size	24464K
Date added	11-Sep-2002

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Intelligent automatic email responder can search existing FAQ lists and respond with answers that match questions the best. It helps reduce customer support costs and increase service response time. You can set response accuracy, change output message format, use default response and much more.

Editor review: Daily Reviews Team, 2002-11-07 01:10:10

     How much time of your support staff is spent on answering emails with the same questions all over again: "How do I…?" or "Why can't I..?" etc. It is especially frustrating when you have a detailed FAQ included along with your product as well as published it on your website. IntelliEmail Agent can relieve your support team of majority of such questions.
     IntelliEmail Agent is an email answering machine with one thing in mind: it can automatically reply to user emails with answers to their questions matched from the FAQ section. You can review the sent emails afterwards and decide which ones have to be answered in more detail. You can set the accuracy of answers percentage and modify the letter template in any way you like.
     Other useful features include forwarding answers to another email address, testing FAQs before invoking the system etc. This free tool, unlike its shareware Pro version, adds two text lines to each message it sends. Download it today and check it out yourself.

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