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Bridge Call Tracking - Help Desk 1.5 Download

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License Shareware /
Downloads 115
Publisher
File size 15,496K
Date added 30-Oct-1997
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A technical call, ticket, issue, problem tracking system for the customer call center, help desk, user support center, or any shop where technical issues are tracked, managed, and reported. Features include dynamic definition of fields to track, hot lists, graphs, automatic paging, an e-mail interface, reports, and query for searching within issue history. There is no limit to the number or type of data fields that can be tracked or graphed.

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