SoftComfort Calls Recorder for Skype lets you record all the calls over Skype. The problem with voice over the telephone is that a lot of indirect details available on a face to face communication is lost. Unless you are able to remember the tone and the mood of the communicating party, you may not remain sure of what the party really wanted. Memories of the details of conversations fade after a time. Keeping the chat sessions recorded helps a lot. Whether it is a personal session or a business call, the record would tell you if you are missing something. For a business call, this could be a vital issue in meeting customerís expectation. If necessary, you can go over the conversation several times before you deliver a product or a service. Chat sessions become important source of information. That is true of personal calls too. You do not have to remember, you could sense the actual mood of the personís tone and timbre of the voice.
The integration with Skype is quite seamless. The call recorder detects when audio/video calls begin and start recording automatically. It records not only the Skype calls but any sound played through the sound card can be captured. These could be audio from a microphone, speakers or played by an external device. It organizes the voice call records so that they are easy to find. The length of a recording is unlimited. You can get a record of a call irrespective of the length of it. This is a good product.