HelpBeam allows to monitor and control your customer's computer over the Internet, bypassing firewalls and proxies in a remote way.
This tool helps you to keep a close watch and control your customer's computer over the internet, bypassing the restrictions of firewalls and proxies in a remote way. The amazing tool requires no installation or configuration and provides utmost security with its end-to-end SSL encryption. This effective tool for customer and support representatives uses the web based remote control interface. The key features supporting the tool are: it support representative can view, control and transfer files in real time; provides remote desktop view and control, remote keyboard and mouse control, allows to connect from any place, and establishes connection to customers within seconds.
This must have tool is supported with 128 bit SSL encryption and a simple interface that will resolve support issues faster, saving time and money.