The BC Call Center gives you the tools needed to quickly set up a coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your client service operations.
Call Center Software to manage campaigns and monitor Agents. Features auto pacing; maintain drop rate threshold to satisfy FTC requirement; live-call whisper coaching; real time call center visibility and reports; predictive dialer or auto dialer
Easy Trinity offers affordable workforce management solution for small to medium sized organizations and individuals. Easy Time Control Workstation Edition Software allows employees to clock in and out using their application from a desktop.
CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions: phone, text message, email, and social media. With Dashboard, agents can deliver a superior customer experience with your organization.
Skype Call Recorder concentrates on providing high-quality Skype recording services for both audio and video formats. It automatically record Skype calls for Skype online interviews and business call centers.