This new release of e.Support makes it possible for youto request technical or customer support from over1,000 companies in the e.Support database via modem orInternet connection. You can send Problem Reports, 'How To' Questions, Requests for Info, Product egistrations and Customer Feedback to all your favorite software, hardware and Internet Service Provider vendors. If you want to contact a company and dont see it on thevendor list, you can enter the companys name and emailaddress, and e.Support will deliver your request for you.