X-Cart Follow-up Autoresponder is a COMPLETE automatic email follow up system, to get your store marketing to the next level.
Features: When someone orders some product, requests information from your store, fills a web form, subscribes to a newsletter or whatever, your autoresponder software can be set to send out a preset reply instantly and then follow up. You can follow up with the new prospects with emails sent at timed intervals. Intervals that you can set; could be hours, days, weeks whatever interval you choose. The marketing then can go on auto pilot with Follow-up Autoresponder. Advanced Personalization for the emails is available. You will be able to insert any customer field in your email, up to 10 fields. This information is dynamic. If the customer has changed one of these details, the latest will be used. Previous order details are available. You can include products that are recommended to buy with the products that customer already ordered (i.e. cross-sell, related to the products that customer already ordered), customers who bought this also bought kind of recommendations and so on.
You can suggest up sales. Offer some related product, killer deal or a great discount. These offers an be done while he is still shopping. You can follow-Up with your customers after closing a sale to make sure they`re happy with what they have purchased. Detailed customer feedback could be requested after the customer has used the product for sometime. Periodically mail touches so that customer does keep you in his mind map. Once you`ve provided some great experience to the customer you can expect increased loyalty and more sales as a result.
Overall: A good autoresponder that lets you keep in touch with your customers.